HCA Healthcare offers a wide range of meaningful and relevant technical resources to support credentialed and referring providers.

Remote Access Link

Remote Access Setup

Completing Medical Records

See below for instructions on how to access and complete outstanding records in both Meditech and PatientKeeper. It is recommend to check both programs to ensure all requests have been completed.

  • Click here for instructions on how to access HCA systems remotely
  • Meditech can be launched from the desktop icons (FLG, FLC or FLQ, depending on facility needed)
  • PatientKeeper can be launched via the SSO toolbar at the top of the screen.
  • It is highly recommended to complete any outstanding records at least one business day before any scheduled shifts to ensure access and privileges remain uninterrupted.
  • If you have questions about a particular deficiency, please contact the facility Medical Records department directly.
  • If you need technical assistance, please reach out to our Service Desk at (877) 772-2814

Meditech Sign Button

PatientKeeper – Incomplete Tab

In PatientKeeper, if there is a number in parenthesis on the Incomplete tab, there are pending records that need to be processed. These are usually dictations that need to be signed or missing information.

Frequently Used Applications

For Additional Assistance